22.03 Digital SkillShift: Re-skilling and up-skilling for online working • ALL DIGITAL
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Start date:  22 March 14:00 CET

End date:  22 March 15:30 CET

Location:  online

Organiser(s):  ALL DIGITAL

22.03 Digital SkillShift: Re-skilling and up-skilling for online working

21 Feb, 2021

The event is organised within the All Digital Week 2021 campaign.


Even before the Covid-19 crisis, online working was becoming vital. Now it is essential, and ALL DIGITAL, with its partners Stiftung Digitale Chancen, Simplon, and Fondazione Patrizio Paoletti have developed a curriculum that goes to the heart of the issues. At the workshop you will learn about the Digital Skillshift project and model, concept and approach. You will find out about the curriculum, how it was created and evolved, and the Digital Assistant job role which the project targets.

The purpose of the Digital Skillshift project is to reskill and upskill unemployed citizens facing the challenges of the digital transformation in their professional career. The project aims to support participants to develop new digital skills and attitudes required to succeed in today’s labour market, with a pilot supporting 150 adults into good jobs in France, Germany and Italy. The JPMorgan Chase Foundation is supporting Digital SkillShift as part of their philanthropic commitment to drive inclusive economic growth and advance skills-based training.

The project has developed the curriculum for the Digital Assistant, which is an entry level position that can help with a number of functions to support a company. They will have a good functional understanding of various tools that can help a business grow or just be more efficient in its delivery. Some of the benefits to functions within a company include marketing, customer service, sales or operations. Digital Skillshift “graduates” also have a “digital first” mindset, where they will seek to find the best, most efficient and effective digital solution to any given problem. Another benefit should be that they will be ready to start making a difference quickly having already mastered the various popular digital tools and services that millions of companies are using across the world to get ahead of their competition.

The workshop is aimed at organisations wishing to include re-skilling and up-skilling in their training offer, and it will also look at how you can be involved.


(timing refers to the video)

  • 00:01:00  WelcomeHanka Boldemann, J.P. Morgan Global Philanthropy
  • 00:07:08 Overview of the project – aims, benefits, purpose, current relevance – Ian Clifford, ALL DIGITAL
  • The Digital Skillshift learning content structure 
    • 00:16:40  Reasons for structure of curriculum – Altheo Valentini, FPP
    •  00:26:10 How we adapted the course differently across the three countries – Nenja Wolbers, SDC
    • 00:38:25 Practical Delivery – De-traumatising digital tools/ which tools for employability – Julie Quatrehomme, Simplon
  • Digital Skillshift Course Delivery – lessons learned, practicalities of delivery during pandemic
    • 00:48:40 Personal difficulties of learners – Julie Quatrehomme, Simplon
    • 00:53:57Trainer perspective – Italy – Giulia Agusto
    • 00:59:20 Learner perspective – Germany – Nenja Wolbers, SDC
    • 01:06:40 Trainer perspective – testimony from Moritz, Germany
    • 01:11:00 Employment Agency perspective – Italy/ France
  • 01:14:54  Evaluation results – early findings of the evaluation, user feedback on content – Thanasis Priftis and Kate Jackson, Ynternet.org
  • 01:34:30 All Digital Week  and how to get involved – Ekaterina Clifford, ALL DIGITAL

Event presentation (all in one)