Christoph Kaletka is a researcher and expert in the fields of social innovation and digital inclusion at TU Dortmund University / sfs, Germany. Christoph is coordinating the FP7 large-scale project “Social innovation – Driving Force of Social Change (SI-DRIVE)” and has continuously been working on the professionalization of digital learning centres through numerous activities, among them the Leonardo da Vinci best-practice project “Trans e-facilitator”, focusing on organizational and staff development in telecentres. Christoph is member of the board at TU Dortmund / sfs.